Privacy Policy

Main Content

Privacy Policy ("HeelzSoHigh") is completely committed to protecting our site visitors & customers privacy. Information about customers will not be disclosed to any third parties accept to fulfill the delivery of goods to you, customer research, carrying out credit & security checks and where necessary to process debit or credit card payments. By placing an order with us you will consent to the use of such personal information. We will respect your privacy and confidence at all times.

How is information we collect about you used?

When an order is placed with us we need to collect your name, address, telephone number and email address, and details of your chosen method of payment. This information is needed for us to process and fulfill your chosen order. We will use your email address to send your order status notification to you. If any problems arise with the fulfillment of your order we will contact you via email of phone. The information provided by you may be passed to third party service providers for the purpose of processing your chosen order of goods. If you have made a purchase from our website we may occasionally email you with updates of our latest product range, news and special offers.


A cookie is a small piece of information that is sent to your computer and stored within your hard drive. We do not store any personal information in the cookie, they are used to save time each time you revisit HeelzSoHigh. You are able to change your browser settings to prevent the storage of cookies on your computer without your explicit consent, to use our site you will need to make sure that your cookies are enabled.

Third Parties

The details you provide to us will not be sold to third party organisations; they may only be shared for the purpose of processing your chosen order as outlined above. Our site may contain links to and from other websites, advertisers and third parties, in following these links you must also view that websites own privacy policies as we do not accept any responsibility or liability for these policies.

Access Request

Upon written request by you we are able to supply you details about the information we hold on you within our database. Under the terms of the Data Protection Act 1998 any access request may be subject to a fee of ?10.00 in order that any administration costs in providing you with the details are afforded. Access requests must be made in writing to us at the address supplied within our website. It may take up to 40 days for this request to be processed and returned to you.